View & Pay Your Utility Bill

Viewing & Paying Utility Bills Online

You can now view and pay your utility bill online at no charge by creating a free account through BS&A Online. BS&A Online is a collection of municipal services that provides instant and convenient access to various kinds of important information held at your local government.

Learn more about BS&A Online

Register to view your utility bill online for free. 

Already have a BS&A Online account? Sign in here to View and Pay

Need helping creating your BS&A Online account or logging in? Please call 1 (855) 272-7638 and ask for the IT Department, or email: [email protected].

Payment Processing Fees

Please keep in mind that while it’s free to create a BS&A Online account to view and pay your utility bill, you will be charged a 2.8% payment processing fee per transaction. The City of Muskegon does not use taxpayer revenue to pay for an individual’s choice to use this service but requires the individual to pay for their option to use this service.

E-Billing Service for Utility Bills

You can also opt in to our e-billing service for utility bills. E-billing is a service provided to you free of charge. Each month, your monthly utility payments are automatically deducted from your bank account or credit card. Customers who sign up for e-billing service will receive a $0.75 credit on their water bill each month.

Learn more about E-Billing for Utilities

Sign up for Utility E-Billing