EEO & Employee Relations

The City of Muskegon’s Equal Employment Opportunity (EEO) and Employee Relations Department promotes the effective implementation of our diversity and inclusion programs, recruitments, and policies. This department oversees Equal Employment Opportunity Compliance, Affirmative Action Compliance for our federally funded projects and programs, adherence to the American’s with Disabilities Act (ADA), Risk Management & Liability, and Employee Relations.

The City of Muskegon EEO & Employee Relations Department is responsible for the effective implementation of the City’s Affirmative Action/Equal Opportunity policies.

Under the direction of the EEO & Employee Relations Director, the office monitors agreements with the City pertaining to U.S. Equal Employment Opportunity Commission (EEOC), U.S. Department of Labor (USDOL), U.S. Department of Justice (USDOJ), Title VI & Title VII of the Civil Rights Act, and the Americans with Disabilities Act (ADA).

Risk Management is conducted through this office receiving liability claims for employees and citizens, employee safety program coordination, and wellness initiatives.

Additionally, this office contributes invaluable services to the community through involvement, support, and community outreach and recruitment.

The EEO & Employee Relations Department is responsible for:

  • Advising the City on matters dealing with Civil Rights/Affirmative Action/Equal Opportunity/ADA
  • Providing administrative review of the City’s construction projects to assure contract compliance for the Americans with Disabilities Act
  • Working with City businesses receiving Industrial Facilities Tax Abatements to assist with recruitment and training efforts for City residents
  • Investigating complaints in regards to hiring issues, discrimination, and Civil Right violations
  • Liability claims for employees and citizens
  • Discrimination complaints for employees and citizens
  • Working with other City departments to assure that all contractors and companies working with the City of Muskegon adhere to safety rules and regulations
  • Coordinating the internship programs
  • Briefing the City Commissioners on the City’s hiring practices and current employee numbers as it relates to our own Affirmative Action Goals & Policy
  • Disadvantaged Contractor Contacts
  • Resolution Prohibiting Discrimination
  • City of Muskegon Title VI Plan
  • ADA Grievance Procedure
  • Disadvantaged Business Enterprise (DBE), Minority Business Enterprise (MBE), Women’s Business Enterprise (WBE) Procurement Policy

Contact the City of Muskegon EEO & Employee Relations Department

  • Dwana Thompson

    Dwana Thompson

    EEO & Employee Relations Director


City of Muskegon
EEO & Employee Relations Department


Monday - Thursday: 8:00am - 5:30pm
Friday - Sunday: Closed


(231) 724-6703


(231) 722-1214