The Muskegon Police Department wants to know how we are doing. If you wish to compliment an officer, you can do so online at the link below.
If you are not satisfied with how a Muskegon Police officer or department employee handled a situation, you can file a complaint online, in-person, by mail, or by phone.
- Submit a Complaint Online
- In-Person complaints can be made at the Police Department, Department of Public Safety Office, or City Clerk’s Office.
- Download a Complaint Form (PDF) to be printed and mailed to the following address:Muskegon Police Department
933 Terrace St.
Muskegon, MI 49440
Investigation of Complaints
The Muskegon Police Department accepts and investigates all complaints, even those made anonymously. Formal complaints are investigated by Internal Affairs. Upon completion of Internal Affairs investigations, the complaint is forwarded to the Director of Public Safety for review. After the Internal Affairs investigation and review, the complainant will receive a complaint disposition form by registered mail.
If the complainant wishes to appeal the findings or any other aspect of an internal affairs investigation, they can do so to the Citizen’s Police Review Board. Learn more about the Citizen’s Police Review Board and appeal process.