The City Treasurer’s Office performs property tax collection and accounts receivable billing and handles cash receipts management tasks for the City of Muskegon. The Office of the City Treasurer collects all City, County, and School taxes on real estate and personal property and collects all fees and service charges.
Citizens can call or come into the office where a knowledgeable staff member will assist them with questions or problems they may have. Since 1893 (the year the General Property Tax Act was approved), City of Muskegon property owners have received tax bills from the Treasurer’s Office. Our busiest months are from July through September and December through February of each year when property owners receive and pay their summer and winter property tax bills.
Paying Bills and Fees
The Treasurer’s Office is on the first floor of City Hall and also provides cashiering stations where taxpayers may conveniently make payments on their bills. Each customer service representative handles an average of 373 water customers, 159 parking violations, and 181 miscellaneous transactions per month.
Online Payment
Residents are able to pay water bills online as well as set up and cancel e-billing. Click on a link below for more information.
Auto-pay
Avoid paying transactions fees by signing up for auto-pay, it is provided to you free of charge. Each month payment for your water/sewer bill is automatically deducted from your checking account or your credit or debit card on the due date. If you choose to sign up for auto-pay, you will receive a 75-cent credit on your monthly water/sewer bill. Sign up for auto-pay by clicking here.
Paying by Mail
Payments for items owed to the City may also be remitted to:
City of Muskegon
ATTN: Treasurer’s Office
PO Box 536
Muskegon, MI 49443-0536
Please include your invoice and/or account number on your check or money order along with your bill or invoice stub.
Understanding Bills and Fees
The City Treasurer Customer Service staff handles numerous inquiries about tax bills, special assessments, and (everybody’s favorite) parking violations.
Please ask questions with specifics on the violation cited, City ordinances, vehicle impounds, and improper signing. For further information, questions, and complaints, please contact Muskegon Police Department at (231) 724-6750.
Our Goal
The City Treasurer’s Office continually strives to ensure the timely and accurate billing and collection of taxes and fees and the receipt of all payments to the City. These funds are then invested in a prudent manner in accordance with State Law and the City Investment Policy. Our goal is to maximize the financial resources available to meet the needs of the City and its citizenry by performing these tasks in an efficient and cost-effective manner.
